HOTEL CONVERSATION

HOTEL / HÔTEL

Client approaches the reception desk at the Relax Hotel.

Client s’approche à la réception du Relax Hôtel.

Receptionist

Yes, may I help you?[responsivevoice voice=”US English Male” buttontext=”Play”] Yes, may I help you?[/responsivevoice]   Oui, est-ce que je peux
vous aider?
Client

[responsivevoice voice=”US English Female” buttontext=”Play”]Yes, I would like to rent
a room for the night.[/responsivevoice]  
Oui, j’aimerais louer une
chambre pour la nuit.
Receptionist

[responsivevoice voice=”US English Male” buttontext=”Play”]What kind of room would
you like? A single room,
a double or one of our
luxury suites? [/responsivevoice]  
Quelle sorte de chambre
aimeriez-vous? Une chambre
simple, une room, double,
ou une de nos suites luxueuses?
Client
[responsivevoice voice=”US English Female” buttontext=”Play”] I would like to have a single
room. How much will it
cost? [/responsivevoice]  
J’aimerais avoir une chambre
simple. Combien coûtera-t-elle?
Receptionist

[responsivevoice voice=”US English Male” buttontext=”Play”]One moment, I will verify
price and vacancy. (Pause).
We have a single room
available on this floor for
$85. Check-out time is
at eleven o’clock a.m. [/responsivevoice]  
Un moment, je vérifie le prix
et la disponibilité. (Pause)
Nous avons une chambre
simple disponible sur cette
étage pour 85$. L’heure pour
partir est à onze heures du matin.
Client

[responsivevoice voice=”US English Female” buttontext=”Play”]Is breakfast included in
that price?[/responsivevoice]  
Est-ce que le petit-déjeuner
est inclus dans ce prix?
Receptionist

[responsivevoice voice=”US English Male” buttontext=”Play”]No, unfortunately, it is not
included in that price but
for $4.99 you can have a
continental   breakfast
brought  to your room
in the morning.    [/responsivevoice]  
Non, malheureusement, ce
n’est pas
inclus dans ce prix mais pour
4.99$ de plus, vous pouvez
avoir un more,petit-déjeuner
“continental” apporté à votre
chambre le matin.
Client

[responsivevoice voice=”US English Female” buttontext=”Play”]Alright. I’ll take the single
room with the continental
breakfast. [/responsivevoice]  
D’accord. Je prendrai la
chambre simple avec le
petit-déjeuner “continental”.
Receptionist

[responsivevoice voice=”US English Male” buttontext=”Play”] How will you pay your bill?
By Cash, Visa, Mastercard,
or, American Express ?[/responsivevoice]  
Comment payerez-vous la
facture? Comptant, Visa,
Mastercard, American Express?
Client


[responsivevoice voice=”US English Female” buttontext=”Play”]I’ll pay cash.[/responsivevoice]  Je paierai comptant.
Receptionist[responsivevoice voice=”US English Male” buttontext=”Play”]As you wish. (Pause). Here is
your receipt.Your room number
is 101. Here are your
keys. [/responsivevoice]  
Comme vous voulez. (Pause)
Voici votre reçu. Le numéro
de votre chambre est le 101.
Voici vos clefs.
Client


[responsivevoice voice=”US English Female” buttontext=”Play”]Thank you.[/responsivevoice]  Merci.


Key Vocabulary / Vocabulaire Clef

Yes, may I help you?Oui, est-ce que je peux vous aider?
I would like to rent a room for the night?J’aimerais louer une chambre pour la nuit?
single room, double roomchambre simple, chambre double
How much will it cost?Combien coûtera-t-elle?
How will you pay your bill?Comment payerez-vous la facture?
I will pay cash/ by credit card.Je paierai comptant/ par carte de crédit.



HOW TO ANSWER THE TELEPHONE

HOW TO ANSWER THE TELEPHONE / COMMENT  RÉPONDRE AU TÉLÉPHONE

Receptionist[responsivevoice voice=”US English Female” buttontext=”Play”] Hello, how may
I help you?[/responsivevoice]  
Bonjour, comment est-ce que
je peux vous aider?
Client[responsivevoice voice=”US English Male” buttontext=”Play”]Yes, hello. I would like to
speak to Mr. Smith.[/responsivevoice]  
Oui, bonjour.
J’aimerais parler
avec M. Smith.
Receptionist[responsivevoice voice=”US English Female” buttontext=”Play”] I am sorry, Mr.
Smith is presently busy.
May he please call you back?[/responsivevoice]  
Je suis désolée, M.
Smith est présentement
occupé. Est-ce qu’il peut
vous rappeler s.v.p.?
Client[responsivevoice voice=”US English Male” buttontext=”Play”]Okay, please tell him to call Mr.
Bedard at 222-4422.[/responsivevoice]  
D’accord. Dites-lui de
rappeler M. Bédard à
222-4422 s’il vous plaît.
Receptionist[responsivevoice voice=”US English Female” buttontext=”Play”]I will tell him sir. Goodbye.[/responsivevoice]  Je lui dirai Monsieur.
Au revoir.
Client[responsivevoice voice=”US English Male” buttontext=”Play”]Goodbye.[/responsivevoice]  Au revoir.

Key Vocabulary / Vocabulaire Clef

Hello, may I help you? Bonjour, est-ce que je peux vous aider?
 presently out of the office présentement en dehors du bureau
presently in a meeting présentement en réunion
he (or she) will be back il (ou elle) sera de retour
around three o’clock vers trois heures

Introductions – Example/Les présentations – un exemple

INTRODUCTIONS / PRÉSENTATIONS

Characters / Caractères

  • Sam
  • Tina
  • George
  • Paula
Tina is new at work. Sam introduces her
to the other employees, George and Paula. 
Tina est nouvelle au travail.
Sam la présente aux autres
employés, George et Paula.
Sam: Hi Tina. How are you?Sam: Bonjour Tina. Comment
ça va?
Tina: Well Sam. How are you?Tina: Bien Sam. Comment va tu?
Sam: Pretty good, thanks. Tina, I
would like to introduce you to two of our co-workers, Paula and George.
Sam: Bien, merci. Tina, j’aimerais
te présenter à deux de nos employés, Paula et George.
Tina: Hi George. Hi Paula.Tina: Bonjour George. Bonjour Paula.
Paula: Hello.Paula: Bonjour.
George: Hello.George: Bonjour.
Tina: I am pleased to meet you.Tina: Je suis heureuse de vous
rencontrer.
George: Good to meet you. George: Heureux de vous rencontrer.
Paula: It’s a pleasure to meet you.Paula: C’est un plaisir de vous
rencontrer.


Key Vocabulary Vocabulaire Clef
Hi, HelloBonjour
I would like to introduce you to
______________ .            
J’aimerais vous présenter à
______________ .                   
I am pleased to meet you. Je suis heureux(se) de vous rencontrer.
It is nice to meet you.
Hello
How are you?
Good to meet you.