A client calls you on the telephone and you must answer his questions accordingly. Choose the best answer to the question of the client.
I – Q – HOW TO ANSWER THE TELEPHONE
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Question 1 of 5
1. Question
Hello, I would like to speak to Mr. Smith.
Explain that Mr. Smith is not available and what you will do about the request.
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Question 2 of 5
2. Question
Please tell him to call Mrs. Jones at 612-335-9988. She will be free tomorrow morning.
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Question 3 of 5
3. Question
Would you please help me get a message for Madame Benoit? She is urgently needed at home.
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Question 4 of 5
4. Question
May I talk to the supervisor? It is urgent that I speak with her.
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Question 5 of 5
5. Question
I wish to inform your office that a package will be delivered today at 3 p.m. and you will need to be available to sign for it.
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