Who we are
Our website address is: https://langolive.com.
What personal data we collect and why we collect it
Contact forms
Information received from contact or other forms is used by our company only in order to provide you information or services requested by you. This information is not shared with third parties except when a third party service is used to collect information through online forms. For this, we strive to limit our use of third party services to companies that are generally recognized as reliable and reputable.
Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. When you log in, we will also set up several cookies to save your login information and your screen display choices. This is done only in order to provide you information or services requested by you. In order to clear all cookies from your browser, please go into your browser parameters and choose to clear all cookies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile for the duration of their study with our school. User accounts are deleted within one year of student contract termination.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you at all times. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Additional information
How we protect your data
We use SSL protection through our website security certificate as well as a dedicated IP address. Our website is backed up regularly and scanned for malware regularly. Your data is stored on Canadian servers.
What data breach procedures we have in place
User profiles on langolive.com will be created by our team without your last name and using an email address from our company in order to protect your data and your identity. Data backups are taken regularly. If for some reason there is a breach in your personal data that can be identified with you, you will be promptly informed of the incident and informed of the details concerning the incident as well as the protective measures being taken.
What automated decision making and/or profiling we do with user data
Data received will be treated by team members who have been fully trained on the respect of client information.